The 13 Products Insiders Really Rate From Your Favourite Beauty Brands


Being a PR in the beauty world involves immersing yourself in the brand (or multiple brands) you represent, shining a light on the brilliant experts, products and stories that make a successful brand just that, plus getting journalists like me to feature them. It’s hard work—not all champagne and parties à la Eddy in Ab Fab.

What dawned on me recently during an email chain with one PR for a global makeup brand is that these men and women are truly immersed in their brands—they see and try every single product, which means they’re bound to have some favourites that aren’t necessarily the cult buy the brand is known for or the hot-off-the-press new product everyone is talking about.

No, they’ll have trusted favourites, products that only a true brand fan or insider will love. I wanted to shine a light on these products, so I asked 13 PRs who represent some of the biggest brands in the world to share their essentials. Keep scrolling for their insider tips on what products to buy.

“I think the Bobbi Brown skincare range is the brand’s best-kept secret; so many people think of it as a makeup brand but actually the skincare is incredible. I tend to change my beauty regime a lot but this base is a daily staple because it gives my skin the hydration it needs while being a flawless base for foundation,” —Caroline Keeping, Bobbi Brown Cosmetics UK Communications Director.
“The BEST liquid liner I have ever tried (and I’ve tried a few!). It glides on easily and has a rich black pigment that doesn’t budge all day,”—Amy Wanstall, Coty Consumer Beauty Influencer Marketing Manager.
“My favourite product hands down are these capsules. Having worked at Elizabeth Arden as the PR Manager  for over four years, every trainer and consultant had told me to use them but naively I had always thought of them as the gold caps my mother would use. In 2017 the formula was re-launched and included pretty much all the best ingredients from our award-winning new products, including tsubaki oil found in the ultra nourishing Eight Hour All Over Miracle Oil (£29), and the sea fennel extract to increase cell renewal and luminosity found in our amazing Superstart Skin Renewal Booster (£45). “I decided to finally introduce them into my regime and I am hooked! Each single dose capsule keeps the ingredients potent and pure and one capsule not only covers the whole face and décolletage but also feels super pampering each evening. I prefer to use them at night for a nourishing treat, however if I have dry skin from a cold or the weather, then I tend to use them in the morning too. I absolutely love using them and they are the easiest things to pack when I go away and I only need to pack one capsule a day, taking up no space in my cosmetics bag. I am an absolute convert and couldn’t do without them now,” —Charlotte Mecklenburgh, Elizabeth Arden PR Manager.
“A miracle re-styler and style holder for fine hair. Great to spritz onto fine hair like mine to hold a style or for second-day hair when you’re re-styling. My hair would never normally stay in a ‘style’ for the whole day before I tried this,” —Georgie Billingham, Bumble and bumble Communications Manager.
“I’ve been addicted to this since I was 17. My skin freaks out if I don’t use this, it keeps my complexion hydrated, glowing, and balanced no matter the season or schedule. I slather this on morning and evening, face neck and decolletage, and use any excess as hand serum. Your skin will thank you for it,” —Georgina Dawson, Estée Lauder PR Manager.
“This is my under-the-radar product from Benefit. I LOVE it because I swear it has made my over-plucked 90’s brows double in size since I have worked here. Also, I have randomly discovered that it actually acts as the best eye primer that I have ever used, so it’s a great muli-tasker. A total un-sung hero, in my opinion,” —Annie Harrison, Benefit Cosmetics UK & Ireland PR Manager.
“People often forget about these eyeshadows, but they are just SO great. You can use them wet or dry (but I rarely have water kicking around when I’m doing my makeup… So, dry it is).  Applied dry they are more of a sheer finish but with the most amazing colours, but wet the colours and intensity are seriously amped-up (hence the name). “My favourite colours are Pasiphae (pictured), which is basically is the colour of peacock feathers in an eyeshadow and Desdemona, which is a shimmering burgundy which is INCREDIBLE on hazel eyes,” —Kate Langan, NARS UK & Ireland PR & Communications Director.  
“This reinforcing leave-in treatment has done wonders for my over-bleached damaged hair!” —Fiona Scott, L’Oréal Paris Assistant Communications Manager.
“The ultimate no makeup makeup, offering full coverage with a natural radiance. The stylish couture packaging is light and durable, essential for those on the go!” —Robin Counihan, Givenchy & Kenzo Press & Digital Engagement Officer. 
“This bronzer is so smart, it naturally reproduces varying shades of the sun, offering women an instant natural glow, at any time of year, in one quick, easy motion. Its formula, enriched with moisturising active ingredients, does not dry out the skin. It ensures long-lasting comfort. I’m hooked,” —Joanna Rash, Guerlain PR Manager. 
“This is a big seller for us, but no one really talks about it! It’s a neutralising correcting cream and is the first skin care cream which covers redness. Comes in a universal shade, perfect for all skin tones,” —Melanie Green, It Cosmetics Digital Engagement and Communications Manager.
“Nothing leaves my skin feeling so silky and looking so shiny! Its rich and nourishing with an indulgent texture that makes it the best body scrub out there,” —Bianca Laciofano, Jo Malone UK Communications Manager.
“I genuinely can’t live without this… It’s heaven! Whether applied before makeup or worn on it’s own it leaves your skin glowing and I guarantee you’ll get a million comments on how amazing your skin is looking. Whenever a friend gets married I always make sure to get one for her, it’s too good to be true!”—Kate Macdermot, Lancôme and Clarisonic Communications Manager. 

Next up, 13 long bob ideas that will tempt you into the salon. 

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